FAQs -Frequently Asked Questions

Is your seafood wild or farmed?

All fish is wild, most clams, mussels and oysters are farmed.  Lobsters are wild.  All shrimp and scallops are wild.

How much does it cost?

Small boxes are $25 and large boxes are $35.

What’s in a box?

It depends what’s in season and who has it available.  We will try to give you a variety of products in your box.  We will be shooting for 3-5 items.

Will I get shellfish?

As shellfish is an allergen.  Shellfish will only be available in the shellfish boxes.

Where do I pick up my Box?

We have 8 locations and will add more as necessary. View our pick-up locations and times to find the one most convenient for you. You will specify your location during the sign-up process.

Pick up locations do not have refrigerated storage, your boxes will be maintained on ice in coolers. To maintain the integrity and freshness of your seafood, it is imperative that you come during the scheduled pick-up hours. Please bring your own bags or box to pick up your product, To minimize waste and cost.
Remember that most of our host sites are private residences.

What if I can’t pick up my box? If I go on vacation? If I forget to pick up?

If you are going to be away or cannot pick up your box, please make arrangements with a neighbor or friend to pick up and/or use your box.

If this is not possible, we offer 1 re-scheules per commitment period. We need at least 5 days notice if you are unable to pick up your box. So if you normally pick up on Tuesday, you would need to notify us by the previous Friday. If you forget to pick-up your box, we cannot replace it. Forgotten boxes are donated to the San Diego Food Bank.

What if I don’t like bass? (Or shrimp? Or cod? Or clams?) I don’t want to waste/spend money on food that I’m not going to eat. Can I customize my box?

We understand that not everyone is going to like every single item every week. Some people may not even recognize some of the things in their box! But I’m sure you can understand the logistics of preparing individual boxes for over hundreds of shareholders! And then how could the host, who is a volunteer, possibly keep track of individual shareholders boxes and insure that they each get their custom made box?

That said I understand that you don’t want to buy what you are not going to use. But in essence what you are doing is buying a share of the harvest. You are participating in something greater than a weekly grocery list. You are bringing sustainable, fresh seafood to your local community and taking part in our unique program. Sometimes your box might have things you may not even be able to recognize or maybe the actual contents of the box may differ slightly than the listed contents. That is just how it goes. We try our best to get everything we can in your boxes but sometimes the fish in the water, just don’t cooperate, and decide to stay in the water.

You are also receiving a greater value than the  $25/$35 you are spending. I don’t know about you, but when I go to the grocery store and I spend money picking out what I like! Even though I am selecting items I imagine I will use, I don’t always get to everything and I sometimes throw some things away. I’m not condoning this behavior, of course. But it is reality.

That said, perhaps you can buddy up with someone at your host site who adores clams and shrimp, but hates your favorites, and trade! OR cook something with them to bring to a potluck! The possibilities are endless.

How Will My Payments Be Processed?

You will pay in advance and have a credit account with Poppa’s.  As your boxes are delivered, your credit account with Poppa’s will be debited and reduced.  You will receive reminder emails to re-fund your account when it goes below a selected level.

Some text borrowed from Suzie’s Farm (www.suziesfarm.com)

December 29, 2011 at 8:01 pm | | No comment